Transport orders

# Edit, duplicate, cancel or remove a transport order

Change an existing order, copy it as the start of a new one, cancel it, remove it, and look up earlier versions.

Updated October 5, 2026

**Who can do this:** Permission to update, duplicate, cancel or delete transport orders, depending on the action.

Orders often change after they are entered: a time window moves, goods are added or the customer cancels. This article explains how to change, copy, cancel and remove orders.

## Edit an order

1. Open the order from the transport orders list.
2. Click the pencil icon (tooltip **Edit**) at the top right. You can also choose **Edit** in the row actions or the right-click menu of the list.
3. Change the fields in the panel **Update order**.
4. Click **Save**.
* The **Administration** cannot be changed after the order is first saved.
* Actions that are already started or finished by a driver are locked.
* For orders with the status **Draft**, the edit form opens next to the original documents.

## Duplicate an order

1. In the transport orders list, choose **Duplicate** in the row actions or the right-click menu.
2. A new order form opens with a copy of the order.
3. Enter a **Name** and adjust the stops, times and goods.
4. Click **Save** or **Save as request**. Nothing is created until you save.

The copy keeps the customer, shipments, goods, actions, cost elements and quote lines. It leaves out the name, reference description, documents, identifiers, administration, invoices and the expected revenue and costs.

For orders you enter again and again, use order templates. See [Use order templates](/en-us/help/transport-order-templates).

## Cancel an order

You can cancel an order while it is not yet planned, that is while it is **Requested** or **Accepted**.

1. Open the order.
2. Open the options menu (⋮) at the top right.
3. Click **Cancel**.

All shipments are canceled, the order gets the status **Canceled** and the cancellation is logged in the **Activity** tab. From the list you can also right-click a row and choose **Cancel** (you confirm first), or select several orders and click **Cancel selected**.

Once shipments are planned on a trip, the cancel option no longer appears. Remove the shipments from the trip first. See [Cancel or split a trip](/en-us/help/cancel-or-split-trip). A **Turned down** order cannot be canceled either; use **Remove** if you want it out of your lists.

## Remove an order

**Remove** is available for orders that are **Requested**, **Accepted** or **Turned down**.

1. Open the order.
2. Open the options menu (⋮).
3. Click **Remove**.

Removing an order cancels it and all its shipments, whatever their status, and hides it from all lists and searches. Use **Cancel** when you want to keep the order visible for reference.

## See earlier versions

Every save creates a new version. Click the history icon (tooltip **Version history**) on the order to see the **Versions**: who changed what, and when. The **Activity** tab shows a timeline of status changes and other events.

## Related articles

* [Create a transport order](/en-us/help/create-transport-order)
* [Find and manage transport orders in the list](/en-us/help/transport-order-list)
* [Use order templates](/en-us/help/transport-order-templates)
* [Accept, decline and plan a transport order](/en-us/help/process-transport-order)

## Still need help?

Our support team is happy to answer any question about Transportial.

[Contact support](/en-us/contact)[Report an issue](/en-us/report-issue)

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Canonical page: https://transportial.com/en-us/help/edit-duplicate-cancel-transport-order