OpenMove driver app

# Answer action questionnaires

Fill in the questions your company asks when you complete a task, such as checks, photos, signatures and dates.

Updated October 5, 2026

**Who can do this:** Depending on your platform's settings: questionnaires are set up per task type by an administrator.

Your company can attach a questionnaire to a type of task, for example unloading. When you complete such a task, OpenMove shows the questions instead of the standard result screen. Your answers can set the result of the task and are visible to the planner.

## Complete a task with a questionnaire

1. Tap **Complete** on the task (see [Execute a stop](/en-us/help/openmove-execute-a-stop)).
2. Check the sheet that opens. It is titled **Action Completion** with the task type underneath, for example **Unloading details**.
3. Answer each question. Questions marked with an asterisk (\*) are required.
4. Watch for new questions: some only appear after you give a certain answer.
5. Tap **Complete** at the bottom.
6. If a required answer is missing, OpenMove shows **Please fill out the required field** with the question name. Answer it and tap **Complete** again.

Tap **Cancel** to close the questionnaire without completing the task.

## Types of questions

| Question              | How to answer                                                                                               |
| --------------------- | ----------------------------------------------------------------------------------------------------------- |
| Text or number        | Type your answer in the field.                                                                              |
| Choice                | Pick an option from the list (**Select an option**). Some questions let you tick several options.           |
| Yes / no              | Use the switch. The label next to it shows your answer, such as **Yes** or **No**.                          |
| Date or date and time | Tap **Select date** and pick a date (and time).                                                             |
| Photo                 | Tap **Take photo** or **Gallery**. See [Collect proof of delivery](/en-us/help/openmove-proof-of-delivery). |
| Signature             | Let the receiver sign on the screen and tap **Confirm**.                                                    |
| Message               | An instruction from your company, such as "Take pictures of the load". It needs no answer.                  |

## What happens with your answers

* Your company decides how answers affect the task. For example, answering that a delivery was refused can mark the task as failed with a reason.
* Photos and signatures are stored with the task as proof.
* If you lose your connection, OpenMove keeps your answers and sends them when you are back online. See [Use OpenMove without a connection](/en-us/help/openmove-offline-use).

If you see **No questionnaire available for this action.**, your company has not set one up for this task type. Close the sheet and complete the task again.

## Related articles

* [Execute a stop](/en-us/help/openmove-execute-a-stop)
* [Collect proof of delivery](/en-us/help/openmove-proof-of-delivery)
* [Report damage and problems](/en-us/help/openmove-damage-and-issues)
* [Configure your environment](/en-us/help/platform-settings)

## Still need help?

Our support team is happy to answer any question about Transportial.

[Contact support](/en-us/contact)[Report an issue](/en-us/report-issue)

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Canonical page: https://transportial.com/en-us/help/openmove-questionnaires