Transport orders

# Share a transport order and its tracking

Send a link that lets anyone follow an order without logging in, and choose what the link shows: trip tracking, vehicle, driver and documents.

Updated October 5, 2026

Every transport order has a share link. Anyone with the link can see the order, without an account. Use it to keep customers or consignees informed about their shipment.

## Copy the share link

1. Open the transport order.
2. Click the link icon (tooltip **Share**) at the top right. The **Sharing** window opens.
3. Click **Copy link** next to **Share link**. You see **Text copied!**.
4. Paste the link in an email or message to your customer.

Add the **Share URL** column to the transport orders list to see the links of many orders at once.

## Choose what the link shows

Under **Visibility settings** in the **Sharing** window, switch each item on or off. Changes are saved straight away and apply to the existing link.

| Setting                   | What the viewer sees                                                                                                                                           |
| ------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Show trip tracking**    | A **Trip tracking** section with a live map of the trips that carry the order, the **Route**, **Current stop**, **Modality**, **Start date** and **End date**. |
| **Show vehicle**          | The vehicle on the map and its name or registration number.                                                                                                    |
| **Show driver**           | The names of the drivers on the trip.                                                                                                                          |
| **Show documents**        | The documents of the order.                                                                                                                                    |
| **Show customer details** | The customer information on the order.                                                                                                                         |

**Show trip tracking** is on by default, so the shared page shows the tracking section unless you switch it off. Until the order is on a trip, the section shows **No trips found for this order**.

## What the viewer can and cannot do

* The shared page shows the order details, consignments, stops and goods, and the **Documents** tab when documents are shared.
* The viewer cannot edit, cancel or download anything that is only for logged-in users, such as the PDF and CMR actions.
* The link stops working when sharing is switched off for the order or when the share link has expired.

Anyone who has the link can open it. Switch off **Show driver** and **Show vehicle** when that information should not leave your company.

## Related

Customers who need to see all their orders can use the [customer portal](/en-us/help/customer-portal). To send the link automatically, use [message automations](/en-us/help/message-automations).

## Related articles

* [Follow a trip live](/en-us/help/track-trip-live)
* [Set up the customer portal](/en-us/help/customer-portal)
* [Add documents to a transport order](/en-us/help/transport-order-attachments)
* [Send messages automatically with message automations](/en-us/help/message-automations)

## Still need help?

Our support team is happy to answer any question about Transportial.

[Contact support](/en-us/contact)[Report an issue](/en-us/report-issue)

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Canonical page: https://transportial.com/en-us/help/share-transport-order-tracking