Transport orders

# Add documents to a transport order

Attach files such as order confirmations, delivery notes and photos to an order or shipment, preview them and mark them as verified.

Updated October 4, 2026

Keep every file that belongs to a transport order with the order itself: the customer's order, instructions, delivery notes, photos or customs papers. Documents added by drivers at a stop also show up on the order.

## Add documents while you create or edit the order

1. Open the order form (new order or **Update order**).
2. Go to **Documents**.
3. Drag files onto **Drop file (s) here or click to upload**, or click the area to choose files.
4. Wait until each file shows **Uploaded**.
5. Click **Save**.

Consignments have their own **Documents** section in the consignment form, for files that belong to one shipment only.

If a file type is not accepted, you see **Sorry, we do not support these types of files here**.

## Add documents to an existing order

1. Open the transport order.
2. Click the **Documents** tab.
3. Drag one or more files onto the list. The text **Drop here** appears while you drag.
4. Wait until the files appear in the list. They are saved on the order straight away.

The **Documents** tab lists the documents of the order and of its stops, for example proof-of-delivery photos made in OpenMove.

## View, edit and remove documents

* On the **Transport order** tab, click a document thumbnail to open it in the file viewer.
* In the **Documents** tab, click a row to open the document with a preview and its details.
* Choose **Edit** in the row actions to change the **Name**, **Description**, **Valid until** date and **Public (visible to customers)**.
* Choose **Remove** and confirm in **Remove Document** to delete a document.

## Verify a document

1. Open the document from the **Documents** tab.
2. Open the **Verification** dropdown at the top.
3. Choose **Verify**. A tick appears next to the document name. Choose **Invalidate** to undo it.

Verified documents show a tick in every list, so colleagues can see at a glance which papers have been checked.

## Share documents with the customer

Documents are visible on the shared order page when **Show documents** is on in the **Sharing** window. See [Share a transport order and its tracking](/en-us/help/share-transport-order-tracking). All documents of your platform are also listed under [Documents](/en-us/help/documents).

## Related articles

* [Find and manage documents](/en-us/help/documents)
* [Download a transport order PDF](/en-us/help/transport-order-pdf)
* [Share a transport order and its tracking](/en-us/help/share-transport-order-tracking)
* [Print CMR documents](/en-us/help/cmr-documents)

## Still need help?

Our support team is happy to answer any question about Transportial.

[Contact support](/en-us/contact)[Report an issue](/en-us/report-issue)

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Canonical page: https://transportial.com/en-us/help/transport-order-attachments