Trips

# Work with stops and actions

Add, reorder and remove stops and shipments on a trip, and complete actions during execution.

Updated October 5, 2026

**Who can do this:** Permission to update trips.

A trip is made of actions. A **stop** is a place the vehicle visits; inside a stop are the sub-actions done there, such as **Loading**, **Unloading**, coupling a trailer or a **Break**. Between stops, the route adds **Move** actions for the driving.

## See the actions

* **Actions** tab: every stop as a card, with its sub-actions, time window, ETA and documents.
* **Action overview** tab: a table with **Action**, **Location**, **Requested delivery time**, **Delivery time**, **Load data**, **Taken capacity** and **Available capacity**. A negative available capacity means the stop overloads the vehicle.

## Add a stop

1. Right-click the trip and choose **Add stop**.
2. Enter the address in **Enter location**.
3. Choose the **Type**: **General action** (the default), **Loading**, **Unloading**, **Break**, **Refuel**, **Customs** or **Weighing**.
4. Enter the **Duration (minutes)**.
5. Choose the **Position**: **After** a given stop, or **At the end**.
6. Click **Add stop**.

## Add or remove a shipment

1. Right-click the trip and choose **Add shipment**.
2. Search for the shipment in **Find shipments...**.
3. Click **Add shipment**. Its loading and unloading stops are added to the trip.
4. Check the order of the new stops on the **Action overview** tab.

To take a shipment off, right-click the trip, point to **Remove shipment** and click the shipment. Its unexecuted actions go back to the planning pool.

## Change the order

* On the **Actions** tab, drag a card by its handle to a new position.
* On the **Action overview** tab, drag a row up or down. Dragging a row out of the list removes that action. Changes here are saved after a few seconds.
* On an accepted trip, tick **Enable editing** on the map. Then drag a marker to move a stop, use **\+ Add stop** and click the map, or use **⇅ Reorder stops** and click two markers to swap them.
* On an accepted trip, open the options menu (three dots) and choose **Reverse Route** to drive the stops in the opposite order (loads still come before unloads).
* Use the **Edit** form (✎) to change everything at once, then click **Recalculate route** and **Save**.

## Action menu options

Each action card has its own options menu. What it offers depends on the action and the trip:

| Option                                     | When                                                                                                   |
| ------------------------------------------ | ------------------------------------------------------------------------------------------------------ |
| **Make current**                           | Trip in transit and all earlier actions completed. Marks the action as started.                        |
| **Complete**                               | After **Make current**. Marks the action as done.                                                      |
| **Edit times**                             | Completed actions: correct the **Start time** and **End time**.                                        |
| **Add wait action** / **Add pause action** | Stops: add a wait or break to the stop.                                                                |
| **Book timeslot**                          | Actions with a location: book a slot at the location's loading dock in the **Timeslot booking** panel. |
| **Add document**                           | Sub-actions: upload a file, such as a signed delivery note.                                            |

## Action life cycle

Every action moves through **Requested** (not planned yet), **Planned** (trip confirmed), **Projected** (trip started, expected), **Actual** (in progress) and **Realized** (done). Drivers usually move actions forward from OpenMove or the board computer. See [Execute a stop in OpenMove](/en-us/help/openmove-execute-a-stop).

When a trip is in transit and the driver forgot to register the last steps, open the options menu (three dots) and choose **Complete all actions**. Enter the start and end time and a result, then click **Complete all**.

## Related articles

* [Create a trip](/en-us/help/create-a-trip)
* [Trip statuses: confirm, start and finish](/en-us/help/trip-status-lifecycle)
* [Add loading, unloading and other actions](/en-us/help/transport-order-actions)
* [Calculate a route with the route planner](/en-us/help/route-planner)

## Still need help?

Our support team is happy to answer any question about Transportial.

[Contact support](/en-us/contact)[Report an issue](/en-us/report-issue)

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Canonical page: https://transportial.com/en-us/help/trip-actions-and-stops