Desktop app

# Desktop settings and environments

Set how the desktop app starts, closes and behaves, and switch the environment the app connects to.

Updated 4 October 2026

Desktop settings belong to the installation on your computer, not to your Transportial account. A colleague who uses your account on another laptop has their own. You only see the **Desktop app** settings tab inside Transportial Desktop.

## Open the desktop settings

1. Press Cmd/Ctrl+, or choose **Desktop settings…** in the app menu (Mac) or the **Settings** menu (Windows and Linux). The tray menu has **Desktop settings** too.
2. Change a switch. It takes effect immediately; there is no save button.

You can also open the side menu (☰), choose **Settings** and click the **Desktop app** tab.

## Window and startup

| Setting                                                | What it does                                                                                                                    |
| ------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------- |
| **Start when I log in**                                | Starts Transportial when you log in to your computer. Off by default.                                                           |
| **Start minimised to the tray**                        | When started at login, start hidden in the tray. Only available with the option above.                                          |
| **Minimise to the tray instead of the taskbar**        | Minimising hides the window in the tray (Windows and Linux).                                                                    |
| **Keep running in the tray when the window is closed** | On by default. Closing the window keeps the app, notifications and badge running. Switch off to quit when you close the window. |
| **Keep detached windows on top**                       | Pop-out windows stay above other windows.                                                                                       |

## Downloads

* **Ask where to save each download**: choose a folder each time instead of using Downloads.
* **Notify me when a download finishes**: show **Download complete**.

The **Desktop notifications** settings are explained in [Desktop notifications and updates](/en/help/desktop-notifications-and-updates).

## Application

| Setting                                                                      | What it does                                                                                                    |
| ---------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------- |
| **Enable the system-wide shortcut to show the app**                          | Cmd/Ctrl+Alt+T shows or hides Transportial from any application. Switch off if it clashes with another program. |
| **Check spelling while typing**                                              | Underlines spelling mistakes. Right-click a word for suggestions or **Add to dictionary**.                      |
| **Use hardware acceleration (restart required)**                             | Uses the graphics card to draw the app. Switch off if the window flickers or stays blank, then restart the app. |
| **Check for updates automatically** / **Download updates in the background** | See [Desktop notifications and updates](/en/help/desktop-notifications-and-updates).                            |
| **Offer the local development server as an environment**                     | For software developers only. Leave it off.                                                                     |

## Switch environment

The environment decides which Transportial deployment the app connects to. Almost everyone uses **Production**. **Acceptance** is a test environment, used when Transportial or your administrator asks you to try something before it goes live.

1. On the **Desktop app** settings tab, open the **Environment** list. You can also use **Environment** in the app menu, the **Settings** menu or the tray menu.
2. Choose the environment.
3. Click **Switch and reload** in the confirmation, or **Cancel**.
4. Log in to that environment.

Switching reloads every window and signs you out of the current environment. Data in Acceptance is separate from your real data in Production; do not enter real orders there.

**About** at the bottom of the tab shows the **Version** of the app and the address it is **Connected to**.

## Related articles

* [Install Transportial Desktop](/en/help/desktop-install)
* [Desktop notifications and updates](/en/help/desktop-notifications-and-updates)
* [Work with windows and pop-outs](/en/help/desktop-windows-and-popouts)
* [Change your personal settings](/en/help/personal-settings)

## Still need help?

Our support team is happy to answer any question about Transportial.

[Contact support](/en/contact)[Report an issue](/en/report-issue)

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Canonical page: https://transportial.com/en/help/desktop-settings-and-environments