Communication

# Send a message to several chats at once

Send the same message to several chats in one go, for example to inform all drivers about a road closure.

Updated 4 October 2026

**Who can do this:** Not available to external users.

Sometimes the same news has to reach many people: a closed road, a change in loading times or a reminder for all drivers. Instead of copying the message into every chat, you can send it to several chats at once. Each chat gets its own copy of the message.

## Send the message

1. Open the **Messages** page from the chat icon in the header (click **Details**).
2. Click the multi-message icon above the chat list. The **Send message to multiple chats** form opens.
3. Click **Select chats** and type to search for a chat.
4. Pick a chat from the list. Repeat for every chat that should receive the message.
5. Type your message. You can attach files and use a message template, as in a normal chat.
6. Click the arrow button to send.

When the message has gone out, you see **You have successfully sent the message**, with a button to send another one.

## Good to know

* Each chat gets a separate copy of the message. Replies come back in that chat, not in a shared conversation.
* The message appears in the chats as if you had sent it there yourself, with the usual read receipts.
* You can only pick chats you have access to.

To reach drivers, pick the vehicle chats. Use the **Vehicles** filter in the chat list beforehand to see which vehicle chats exist.

For messages that should go out automatically, for example every time a trip is planned, use [message automations](/en/help/message-automations) instead.

## Related articles

* [Chat with colleagues and drivers](/en/help/messages-and-chat)
* [Send messages automatically with message automations](/en/help/message-automations)
* [Create message templates for chat](/en/help/message-templates)

## Still need help?

Our support team is happy to answer any question about Transportial.

[Contact support](/en/contact)[Report an issue](/en/report-issue)

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Canonical page: https://transportial.com/en/help/send-message-to-multiple-chats