Transport orders

# Add documents to a transport order

Attach files such as order confirmations, delivery notes and photos to an order or consignment, preview them and mark them as verified.

Updated 4 October 2026

Keep every file that belongs to a transport order with the order itself: the customer's order, instructions, delivery notes, photos or customs papers. Documents added by drivers at a stop also show up on the order.

## Add documents while you create or edit the order

1. Open the order form (new order or **Update order**).
2. Go to **Documents**.
3. Drag files onto **Drop file (s) here or click to upload**, or click the area to choose files.
4. Wait until each file shows **Uploaded**.
5. Click **Save**.

Consignments have their own **Documents** section in the consignment form, for files that belong to one shipment only.

If a file type is not accepted, you see **Sorry, we do not support these types of files here**.

## Add documents to an existing order

1. Open the transport order.
2. Click the **Documents** tab.
3. Drag one or more files onto the list. The text **Drop here** appears while you drag.
4. Wait until the files appear in the list. They are saved on the order straight away.

The **Documents** tab lists the documents of the order and of its stops, for example proof-of-delivery photos made in OpenMove.

## View, edit and remove documents

* On the **Transport order** tab, click a document thumbnail to open it in the file viewer.
* In the **Documents** tab, click a row to open the document with a preview and its details.
* Choose **Edit** in the row actions to change the **Name**, **Description**, **Valid until** date and **Public (visible to customers)**.
* Choose **Remove** and confirm in **Remove Document** to delete a document.

## Verify a document

1. Open the document from the **Documents** tab.
2. Open the **Verification** dropdown at the top.
3. Choose **Verify**. A tick appears next to the document name. Choose **Invalidate** to undo it.

Verified documents show a tick in every list, so colleagues can see at a glance which papers have been checked.

## Share documents with the customer

Documents are visible on the shared order page when **Show documents** is on in the **Sharing** window. See [Share a transport order and its tracking](/en/help/share-transport-order-tracking). All documents of your platform are also listed under [Documents](/en/help/documents).

## Related articles

* [Find and manage documents](/en/help/documents)
* [Download a transport order PDF](/en/help/transport-order-pdf)
* [Share a transport order and its tracking](/en/help/share-transport-order-tracking)
* [Print CMR documents](/en/help/cmr-documents)

## Still need help?

Our support team is happy to answer any question about Transportial.

[Contact support](/en/contact)[Report an issue](/en/report-issue)

---
Canonical page: https://transportial.com/en/help/transport-order-attachments