Trips

# Trip statuses: confirm, start and finish

Understand each trip status and move a trip from accepted to confirmed, in transit and completed.

Updated 4 October 2026

Every trip has a status that tells you where it is between planning and invoicing. The status decides which buttons you see and when the trip is sent to the driver.

## The statuses

| Status                 | Meaning                                                                                                                                |
| ---------------------- | -------------------------------------------------------------------------------------------------------------------------------------- |
| **Requested**          | Proposed but not yet accepted into the plan, for example when it arrived through an integration.                                       |
| **Accepted**           | Part of the plan. New trips start here. You can still change everything freely.                                                        |
| **Confirmed**          | Ready to drive. Its actions become planned, and it is sent to the board computer and, for forwarded trips, to the carrier.             |
| **In transit**         | The driver is on the way. It is the vehicle's current trip.                                                                            |
| **Pending completion** | The driver has finished, and a planner still needs to check and complete it. Only used when your platform requires planner completion. |
| **Completed**          | Finished and closed. End-of-trip invoicing runs.                                                                                       |
| **Cancelled**          | No longer executed. See [Cancel, remove or split a trip](/en/help/cancel-or-split-trip).                                               |

## Confirm a trip

1. Make sure the trip has a vehicle.
2. Open the trip.
3. Check the stops, times and resources.
4. Click **Confirm** at the bottom of the panel.

You can also right-click a trip and choose **Confirm**, or select several accepted trips on the plan board and click **Confirm** to confirm them together.

## Start a trip

Open a confirmed trip and click **Start trip**. The button only appears when the vehicle is not already driving another trip.

The status becomes **In transit**. If the vehicle is more than about 500 metres from the first stop, a drive from its current position to the first stop is added to the route. Drivers usually start trips themselves in OpenMove or on the board computer.

## End and complete a trip

1. Open the trip that is in transit.
2. Click **End trip**. If another trip is lined up for the vehicle, you can click **End trip & start next** instead.
3. Answer **Yes** to _Finish, are you sure?_
4. Check the new status at the top of the **Information** tab.

All remaining actions are marked as realized. The trip becomes **Completed**, or **Pending completion** when the platform setting **Require planner completion before a trip can finish** is on. In that case, check the trip and click **Complete trip**.

Ending a trip realizes every open action, including ones the driver never did. If only some actions are done, complete them first or use **Complete all actions** with the right result.

## Plan status

Next to the trip status, the **Plan status** shows whether the trip runs to plan: **OK**, **Too early**, **Too late** or **Off route**. It is based on the expected arrival at the next stop compared with its time window. See [Follow a trip live](/en/help/track-trip-live).

The right-click menu on any trip offers the next status step (**Confirm**, **Start trip**, **End trip** or **Complete trip**) without opening the trip.

## Related articles

* [The trip detail panel](/en/help/trip-detail)
* [Send a trip to the driver](/en/help/send-trip-to-board-computer)
* [Cancel, remove or split a trip](/en/help/cancel-or-split-trip)
* [Work with stops and actions](/en/help/trip-actions-and-stops)

## Still need help?

Our support team is happy to answer any question about Transportial.

[Contact support](/en/contact)[Report an issue](/en/report-issue)

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Canonical page: https://transportial.com/en/help/trip-status-lifecycle