# WhatsApp integration

> Real-time messaging capabilities directly connecting your logistics network and customers.

**Category:** Communication

Use WhatsApp as a channel in Transportial’s message automation engine to send the right update to drivers and customers at exactly the right moment.

## Frequently asked questions

### How do I connect WhatsApp to Transportial?

Transportial connects to WhatsApp through its integration framework and REST API. Get in touch via the contact form and our team will help you set up and configure the WhatsApp integration for your account.

### Is the WhatsApp integration included in my plan?

Availability can depend on your Transportial plan and on your WhatsApp account access. Contact us to confirm scope and any prerequisites for your setup.


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Canonical page: https://transportial.com/en/integration/whatsapp