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# Customer & Business Portal

Give customers direct visibility into their shipments and control over their transport requests, without flooding your inbox.

[Start Free](https://portal.otms.transportial.com/auth/register)[Request a Demo](/en/contact)

Customer portalTracking linksSelf-serviceQuotesWhite-label

Public

Tracking links (no login)

Scoped

Customer access

Self-service

Order submission

Quote

Accept/reject flows

Customers increasingly expect self-service visibility. Transportial's customer portal gives shippers and receivers their own scoped access to track shipments, submit transport orders, accept quotes, and manage their account, reducing inbound calls and emails.

## Key highlights

* **Scoped customer accounts:** External customer users only see their own shipments, invoices, and orders, never data from other customers. Scoped access is enforced at the API level.
* **Live tracking without login:** Generate a secure, shareable public tracking link for any shipment. Customers can follow their delivery in real time from any device.
* **Customer-facing order submission:** Give customers a portal to submit transport requests directly. Orders arrive in your planning backlog ready to be assigned.
* **Quote acceptance flows:** Send customers a quote via the portal. They can accept, reject, or counter, all within Transportial. Accepted quotes convert to orders automatically.
* **Invoice visibility:** Customers can view and download their invoices directly from the portal, reducing inbound queries about outstanding payments.
* **White-label ready:** The customer portal inherits the branding of your white-label deployment: your logo, colours, and domain.

## Related features

[View all features](/en/product)

[Transport Order ManagementManage the full lifecycle of every shipment, from booking to delivery.](/en/product/transport-orders)[Invoicing & Financial ManagementClose the financial loop without leaving Transportial, from first quote to final payment.](/en/product/invoicing)[Multi-Tenancy & White-LabelRun your own branded logistics platform, fully isolated, fully customisable, on your own domain.](/en/product/white-label)

View all features

[Transport Order Management](/en/product/transport-orders)[Interactive Plan Board](/en/product/plan-board)[AI-Powered Trip Optimisation](/en/product/trip-optimisation)[Fleet & Resource Management](/en/product/fleet-management)[3D Load Planning](/en/product/load-planning)[OpenMove Driver App](/en/product/driver-app)[Real-Time Vehicle Tracking](/en/product/vehicle-tracking)[Multi-Modal Routing](/en/product/routing)[Pricing Engine](/en/product/pricing-engine)[Invoicing & Financial Management](/en/product/invoicing)[Message Automations](/en/product/message-automations)[Document Management & Generation](/en/product/documents)[Integrated Email Inbox](/en/product/email-inbox)[In-App Chat](/en/product/chat)[Customer & Business Portal](/en/product/customer-portal)[Integration Framework](/en/product/integration-framework)[Reporting & Insights](/en/product/reporting)[Multi-Tenancy & White-Label](/en/product/white-label)[Security & Access Control](/en/product/security)

## Ready to put this to work?

Start free with full platform access, or talk to our team about your specific operation.

[Start Free](https://portal.otms.transportial.com/auth/register)[Book a Demo](/en/contact)

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Canonical page: https://transportial.com/en/product/customer-portal