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# Integrated Email Inbox

Manage logistics email without leaving Transportial, with automatic linking to transport orders and customers.

[Start Free](https://portal.otms.transportial.com/auth/register)[Request a Demo](/en/contact)

SMTPIMAPMicrosoft 365OAuth2Email management

M365

OAuth2 supported

IMAP

Universal inbox

Link

To any order

Auto

Combined with automations

Logistics runs on email. Transportial brings that email into the platform so you can manage it in context, linking threads to specific orders, customers, and businesses, without constantly switching between your email client and your TMS.

## Key highlights

* **Connect any email account:** Connect via standard SMTP/IMAP for any provider, or via Microsoft 365 OAuth2 for seamless integration with Exchange and Outlook.
* **Unified inbox:** Manage all incoming and outgoing logistics email in a single inbox inside Transportial. Filter and search by customer, transport order, or keyword.
* **Link emails to operations:** Assign any email thread to a specific transport order, customer, or business. Context is preserved; whoever picks up the conversation sees the full history.
* **Integrated with automations:** Outgoing emails sent by the Message Automation engine appear alongside manually written emails in the same thread.
* **Multiple accounts:** Connect multiple email addresses, e.g. operations@company.com and invoices@company.com, and route them to different teams within the platform.

Technical details

IMAP connections are managed by the Worker node with configurable polling intervals. Microsoft 365 connections use the Microsoft Graph API with OAuth2 token refresh. All email content is stored encrypted at rest.

## Related features

[View all features](/en/product)

[Message AutomationsSend the right message to the right person at exactly the right moment, triggered automatically by 60+ operational events.](/en/product/message-automations)[Customer & Business PortalGive customers direct visibility into their shipments and control over their transport requests, without flooding your inbox.](/en/product/customer-portal)[Document Management & GenerationGenerate professional, branded documents in seconds, auto-populated from your operational data.](/en/product/documents)

View all features

[Transport Order Management](/en/product/transport-orders)[Interactive Plan Board](/en/product/plan-board)[AI-Powered Trip Optimisation](/en/product/trip-optimisation)[Fleet & Resource Management](/en/product/fleet-management)[3D Load Planning](/en/product/load-planning)[OpenMove Driver App](/en/product/driver-app)[Real-Time Vehicle Tracking](/en/product/vehicle-tracking)[Multi-Modal Routing](/en/product/routing)[Pricing Engine](/en/product/pricing-engine)[Invoicing & Financial Management](/en/product/invoicing)[Message Automations](/en/product/message-automations)[Document Management & Generation](/en/product/documents)[Integrated Email Inbox](/en/product/email-inbox)[In-App Chat](/en/product/chat)[Customer & Business Portal](/en/product/customer-portal)[Integration Framework](/en/product/integration-framework)[Reporting & Insights](/en/product/reporting)[Multi-Tenancy & White-Label](/en/product/white-label)[Security & Access Control](/en/product/security)

## Ready to put this to work?

Start free with full platform access, or talk to our team about your specific operation.

[Start Free](https://portal.otms.transportial.com/auth/register)[Book a Demo](/en/contact)

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Canonical page: https://transportial.com/en/product/email-inbox