[Solutions](/en/solutions)

Freight Forwarders

# Coordinate carriers. Control the full picture.

Manage multi-modal shipments, automate customer updates, and give every stakeholder the visibility they need, from a single platform.

[Start Free](https://portal.otms.transportial.com/auth/register)[Book a Demo](/en/contact)

Sound familiar?

## The challenges freight forwarders face

### Carrier coordination chaos

Dozens of carriers, dozens of emails, dozens of WhatsApp threads. No single view of all shipment statuses.

### Document sprawl

CMRs, bills of lading, customs forms, delivery notes, all managed manually, often in different systems or email inboxes.

### Customer visibility demands

Customers expect real-time tracking and proactive updates. Meeting that expectation manually does not scale.

### Margin erosion on manual work

Time spent on status calls, invoice reconciliation, and manual data entry does not add value. It erodes margin.

How Transportial Helps

## Tools built for the forwarding desk

### Multi-Modal Transport

Road, rail, air, and sea freight in one platform. GraphHopper routing, MARNET maritime, and PTV enterprise routing.

All modes, one system[Learn more](/en/product/routing)

### Customer Portal

Give customers a branded self-service portal with live tracking, document access, and shipment history, no account setup needed.

Fewer status calls[Learn more](/en/product/customer-portal)

### Message Automations

60+ trigger-based events across Email, SMS, WhatsApp, and Telegram. Customers are updated automatically at every milestone.

90% reduction in manual comms[Learn more](/en/product/message-automations)

### Integrated Document Hub

CMRs, bills of lading, packing lists, and customs docs auto-generated from transport order data. All linked and searchable.

Zero document chasing[Learn more](/en/product/documents)

### Integration Framework

Connect to carrier TMS systems, customer ERPs, and customs platforms via REST API, FTP, or EDI, out of the box.

One connected ecosystem[Learn more](/en/product/integration-framework)

### Reporting & Analytics

TQL-powered reports on lane performance, carrier reliability, and customer profitability. Full audit trail across all shipments.

Data-driven forwarding[Learn more](/en/product/reporting)

60+

automation triggers

4

transport modes

100%

shipment visibility

0

manual status updates needed

## Put your forwarding operation on autopilot

Start free with full platform access. No credit card required.

[Get Started Free](https://portal.otms.transportial.com/auth/register)[Book a Demo](/en/contact)

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Canonical page: https://transportial.com/en/solutions/freight-forwarders