Handle alerts
See alerts about trips, vehicles and drivers on the plan boards and trips, and ignore, solve or fix them.
Updated October 5, 2026
Alerts warn you about problems in your planning and execution: a driver without the right ADR qualification, a vehicle that is overloaded, an expired document, or a vehicle that suddenly stands still. Transportial raises them automatically, based on the checks and rules your administrator has switched on. See Set up alerts and alert rules.
Where alerts appear
- On the trip, vehicle, driver and transport equipment plan boards, above the table. You see the alerts for the records on the board.
- In a trip's details and in the trip's execution view.
- In the Alerts widget on your own dashboard: all open alerts of your platform, newest first.
- In Transportial Desktop, a new alert also appears as a system notification.
Alerts update live. When a colleague solves or ignores an alert, it disappears from your screen too.
Read an alert
Each alert shows a title in bold and a message, for example which driver is missing which certificate. The color shows the severity: error, warning or information. When there are several alerts, use the arrows next to the alert to go through them; the counter (for example 2/5) shows where you are.
Deal with an alert
- Read the alert and decide what to do.
- Click View & fix to open the trip, vehicle, driver or other record the alert is about. This button only appears when the alert has a fix action.
- Fix the problem in that record, for example by assigning another driver.
- Click Solved to close the alert.
- Or click Ignore if the alert does not need any action.
In the Alerts widget, Solved and Ignore only appear when your role may solve or ignore alerts.
Some alerts solve themselves when the problem is gone, for example when a vehicle that stood still starts moving again. This depends on how the alert rule is set up.
Examples of alerts
- Driver conflicts, vehicle conflicts and means of transport conflicts: the same resource planned twice.
- Missing documents and capacity problems.
- Driving license or tachograph card expired or expiring soon.
- Remaining drive time below the trip duration.
- Planned weight or load meters above the vehicle's capacity.
- A trip that earns less than it costs, or an order without pricing.
- A vehicle entering or leaving a geofence.
Which alerts you see depends on your platform's settings.