Drivers leaving the depot with poorly optimized sequences. Wasted miles and missed delivery windows every day.
No real-time driver visibility
Once the van leaves, you do not know where it is. Customers call. Dispatchers guess. Missed deliveries go unnoticed.
Paper proof of delivery
Paper signatures, lost delivery slips, and disputes about whether a delivery actually happened. All avoidable.
Customer update burden
Proactive delivery notifications expected by customers, but sent manually, if at all.
How Transportial Helps
Built for speed, built for the last mile
VRP Route Optimization
AI-powered Vehicle Routing Problem solver groups and sequences stops for minimum distance and time, respecting time windows and vehicle constraints.
Live Driver Tracking
Real-time GPS positions via OpenMove driver app. See every driver location, current stop, and remaining deliveries on one map.
Driver App & Digital POD
OpenMove app guides drivers stop-by-stop. Digital signature capture, photo POD, and delivery exception reporting, all automatic.
Automated Customer Notifications
Automated SMS, WhatsApp, and email at every delivery milestone: dispatched, out for delivery, delivered. Live tracking link included.
Customer Tracking Portal
Branded tracking page where recipients follow their delivery in real time, no app download or account required.
Plan Board
Drag-and-drop Gantt planner for manual adjustments, driver reassignments, and same-day adds without disrupting the whole route.
VRP
route optimization
Live
driver tracking
Digital
proof of delivery
Auto
customer notifications
What does route optimization do for a courier company?
Route optimization decides which stops go on which van and in what order, so a courier company delivers more stops with fewer miles while keeping time windows. Transportial's built-in vehicle routing solver does this in seconds for all open shipments, and planners preview the result before committing it.
Courier and last-mile planning is a vehicle routing problem: dozens or hundreds of stops, each with a time window, divided across vans with limited capacity and shifts that end at a fixed time. Done by hand, it produces routes that look sensible but cross each other and miss windows. Transportial's VRP solver takes every open shipment, every available vehicle and its capacity, the delivery time windows and the drivers' working time, and returns an optimized plan in seconds. The planner reviews the proposal in preview mode, adjusts it on the drag-and-drop plan board if needed and only then commits it. Shipments that arrive during the day can be inserted into active trips without disrupting the other planned stops. Committed routes go to the OpenMove driver app stop by stop, and operations with complex constraints, such as multi-day tours, can connect PTV's enterprise tour planning as the optimizer engine.
How do couriers capture proof of delivery and notify recipients?
In Transportial, drivers capture proof of delivery in the OpenMove app with a signature, photos and any delivery exception, and recipients are notified automatically by SMS, WhatsApp or email when the parcel is out for delivery and when it arrives, with a tracking link that needs no app or account.
For a courier company, proof of delivery and recipient communication decide how many disputes and calls follow a delivery. The OpenMove driver app guides each driver stop by stop and records the outcome at the door: a digital signature, one or more photos and a note when a delivery fails or deviates. That evidence is attached to the shipment in Transportial immediately, so customer service can answer a question while the van is still on its round and invoicing can start as soon as the stop is completed. Message automations use the same events to send recipients an SMS, WhatsApp message or email when their delivery is dispatched, out for delivery and delivered, each with a live tracking link. The branded tracking page shows progress without an app download or login. Every message and every proof stays on the shipment's history, which gives the courier a complete audit trail for each delivery.
Ready to optimize every route?
Start free with full platform access. No credit card required.
