Manage billing and your subscription

Transportial charges for your use of the platform, such as users, vehicles, trips, shipments, integrations and message automations. The billing tabs in Settings show your billing details, the invoices you received from Transportial and what you used.

Update billing details and payment method

1. Open the side menu (☰, top right), choose Settings and click the Billing tab. The Billing Details page opens.
2. Under Billing Address, enter the address for your invoices.
3. Under Billing Information, enter the Company Name, the invoice E-mail and the VAT Number.
4. Click Update.
5. Under Payment Details, enter your card or other payment method.
6. Click Update below the payment details.

When a payment method is required

If your trial has ended, or your platform needs a payment method to stay active, a notice appears, for example "Your trial ended on … Add a payment method to keep using the platform." Click Add payment method to go to the billing details, or Hide this notice to close it for now. Users who cannot manage billing are asked to contact their administrator.

View your invoices

1. Click the Billing Invoices tab.
2. Find the invoice by its Reference, date or Status.
3. Click the invoice to open it. It shows the invoice and due dates, each line with Quantity, Price and Description, the VAT and the Total.

Follow your usage and costs

1. Click the Billing Overview tab.
2. Check Total Cost, Average Monthly Cost and Total Usage Count at the top.
3. Look at Billing breakdown by feature to see what each feature cost, for example trips or integrations.
4. Click Filter to choose the year and features, then Apply Filter. Click Reset Filter to start over.
5. Under Cost and Usage Breakdown, compare months and the Yearly Total.
6. Click Export to download the table as a CSV file.

See the price list

The Transportial Pricing tab shows the current rates per feature and what is free every month. Use it to estimate what a new user, vehicle or integration will cost.