Cancel, remove or split a trip

Plans change. You can cancel a trip that will not be driven, take parts out of a trip, or divide a transport order over several trips (legs) from the start.

Cancel a trip

1. Open the trip.
2. Click the options menu (three dots) in the header.
3. Choose Cancel. The Cancel trips question opens: Are you sure you want to cancel all the trips?
4. Click Cancel to confirm, or Back to keep the trip.
5. Check that the Trip status now shows Canceled.

On the plan board you can right-click a trip and choose Cancel, or select several trips and click Cancel. The same question asks you to confirm.

What happens when you cancel

• The status becomes Canceled and the trip is no longer the vehicle's current trip.
• Actions the driver did not execute go back to the planning pool, so you can plan them on another trip.
• The planning is removed from the board computer, and a carrier booking is canceled.
• Expected costs and revenue of the trip are removed from the ledger.

What happens to a shipment that was only partly driven is set in the Trip cancellation part of the platform's planning settings: return unexecuted actions, also return a started stop, record where the goods are now, flag the shipment for replanning and notify the order's team managers.

Remove a trip

Removing deletes a trip completely. Use it only for trips created by mistake.

1. Right-click the trip and choose Open in new tab. The trip opens on the Trips page.
2. Close the panel to see the Trips list.
3. Find the trip and choose Remove in its row actions.
4. Click Remove in Delete trip to confirm.

Take part of a trip out

• Right-click the trip, point to Remove shipment and click a shipment.
• On the Action overview tab, drag a stop out of the list to remove it.

Split an order into several trips

When an order is driven in legs, for example collection by your own truck and the long haul by a carrier, split it into trips.

1. Right-click the transport order or shipment and choose Split into Trips. On an open order you can also use the route icon.
2. For Leg 1, switch Forwarded on if a carrier drives it, and choose the Capacity Contract; otherwise choose the vehicle and drivers.
3. Enter the Origin and Destination of the leg. Use Add Stop for stops in between, or Use Shipment Route.
4. Under Shipments, switch on the shipments for this leg. Leave all off to include all of them.
5. Optionally, assign Cost elements, or a Spot Quote for a forwarded leg.
6. Click Add Leg and repeat for the next leg.
7. Click Split Order. One trip is created per leg.

Each stop of the order goes to one leg only. When a leg starts or ends at an address that is not on the shipment's route, such as your own hub, that address is added as a stop on the trip only: loading when the leg leaves it, unloading when the leg arrives there.