Collect proof of delivery
Take photos, collect the receiver's signature and add documents such as a signed CMR when you complete a delivery in OpenMove.
Updated October 5, 2026
Proof of delivery shows your customer that the goods arrived. In OpenMove you collect it in two ways: through the photo and signature questions your company adds to the delivery questionnaire, and by adding documents to the trip.
Take a photo
Photo questions are titled Photo proof of delivery.
- Complete the delivery task so the questionnaire opens (see Answer action questionnaires).
- On the photo question, tap Take photo to use the camera, or Gallery to pick a photo you already took.
- Allow OpenMove to use the camera or photos if your phone asks.
- Check that the question now shows a green Selected line with the file name.
To replace the photo, tap Take photo or Gallery again. OpenMove reduces the photo size so it uploads quickly over mobile data.
Collect a signature
- Hand your phone to the receiver at the signature question (usually titled Signature required).
- Ask them to sign in the white area with a finger.
- Tap Clear to start again if needed.
- Tap Confirm. The area shows a green tick and is locked.
A signature only counts after you tap Confirm. The reminder Don't forget to save! appears while a signature is not yet confirmed.
Finish the delivery
- Answer the remaining questions.
- Tap Complete. The photos and signature are stored with the task.
Add a signed CMR or other paperwork
For paper documents, such as a signed CMR or delivery note, photograph the document and add it to the trip from the Documents tab. See Add and open trip documents.
Which proof is required depends on your platform's settings. If your delivery task has no photo or signature question, ask your company whether you should add a document instead.