Execute a stop

The Actions tab of a trip shows its stops as a timeline. Each stop has one or more tasks, such as loading or unloading. You start a task when you begin it and complete it when you are done, so your planner and customer see progress in real time.

Read the timeline

• Each card is a stop. It shows the ETA (or the completion time once done), the task types (for example Loading · Unloading), the distance and time from the previous stop, the location name, address and any location remark.
• The stop you are working on is highlighted. Only this stop shows its Tasks and buttons.
• If a stop shows No location data available, the address is missing. Call or chat with your planner.

Each task has a status label:

Label	Meaning
PLANNED / PROJECTED (orange)	Not started yet.
ACTUAL	In progress.
REALIZED (green)	Done.
CANCELED (red)	Canceled by the office for replanning. Skip it.

Navigate to the stop

1. Tap the address on the stop card.
2. Check the Location, Address, Coordinates, Contact Information and Remarks.
3. Tap Open in Navigation App.
4. If Waze or HERE WeGo is installed, choose which app to use; otherwise Google Maps opens straight away.

Start and complete a task

1. When you arrive, tap the green Start button next to the task, or the large button at the bottom (for example Start Unloading).
2. Do the work. The task now shows ACTUAL.
3. Tap Complete next to the task, or the bottom button (for example Complete Unloading).
4. If your company uses a questionnaire for this task, answer it. See Answer action questionnaires.
5. Otherwise, choose the result: Done, Partly done or Not able to do.
6. For Partly done or Not able to do, describe what happened in Enter reason....
7. Optionally, add a note in Add remarks....
8. Tap Complete. The task turns green and the next stop is highlighted when all its tasks are done.

Several tasks at once

Depending on your platform's settings, a stop with several tasks can be handled in one go. You then see a checkbox next to each open task and an All checkbox with a counter such as 2/3. Select the tasks and tap Start (2) or Complete (2). When completing, you give one result for the selected tasks, plus one questionnaire per task type that needs it. On some platforms all tasks are selected for you.

Add a break or waiting time

1. On the current stop, tap Add Break or Add Wait.
2. Enter a Remark, for example the reason for waiting.
3. Enter the Duration (minutes). It starts at 15.
4. Tap Add. The break or wait is added as a task on that stop.