Product
Customer & Business Portal
Give customers direct visibility into their shipments and control over their transport requests, without flooding your inbox.
Public
Tracking links (no login)
Scoped
Customer access
Self-service
Order submission
Quote
Accept/reject flows
Customers increasingly expect self-service visibility. Transportial's customer portal gives shippers and receivers their own scoped access to track shipments, submit transport orders, accept quotes, and manage their account, reducing inbound calls and emails.
Key highlights
- Scoped customer accounts: External customer users only see their own shipments, invoices, and orders, never data from other customers. Scoped access is enforced at the API level.
- Live tracking without login: Generate a secure, shareable public tracking link for any shipment. Customers can follow their delivery in real time from any device.
- Customer-facing order submission: Give customers a portal to submit transport requests directly. Orders arrive in your planning backlog ready to be assigned.
- Quote acceptance flows: Send customers a quote via the portal. They can accept, reject, or counter, all within Transportial. Accepted quotes convert to orders automatically.
- Invoice visibility: Customers can view and download their invoices directly from the portal, reducing inbound queries about outstanding payments.
- White-label ready: The customer portal inherits the branding of your white-label deployment: your logo, colours, and domain.
View all features
Transport Order ManagementInteractive Plan BoardAI-Powered Trip OptimisationFleet & Resource Management3D Load PlanningOpenMove Driver AppReal-Time Vehicle TrackingMulti-Modal RoutingPricing EngineInvoicing & Financial ManagementMessage AutomationsDocument Management & GenerationIntegrated Email InboxIn-App ChatCustomer & Business PortalIntegration FrameworkReporting & InsightsMulti-Tenancy & White-LabelSecurity & Access Control
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