Product
Transport Order Management
Manage the full lifecycle of every shipment, from booking to delivery.
OTM5
Open standard
6
Consignment statuses
CMR
Auto-generated
∞
Document attachments
Transportial gives you a single, authoritative record for every transport order, from the moment a booking is created to the final signed proof of delivery. Built on the OTM5 open standard, every order is structured for seamless data exchange with partners, ERPs, and customers.
Key highlights
- OTM5-compliant orders: Create and track transport orders built on the European open standard for freight data exchange, ensuring interoperability with any partner system.
- Granular consignment tracking: Each consignment moves through statuses (accepted, planned, in transit, delivered, cancelled) giving you exact visibility at every step.
- Automatic CMR generation: Generate legally compliant CMR waybill documents directly from the transport order, pre-populated with all relevant data.
- Live customer tracking links: Share secure, public tracking links with customers so they can follow their shipment in real time, no account or login required.
- Document management: Attach photos, signatures, customs documents, and any other file to every order. Everything is accessible in one place.
- Flexible consignment handling: Split a single consignment across multiple trips, or combine multiple consignments onto one trip as plans evolve.
- Multi-stop routing: Build complex multi-stop transport orders with individual loading and unloading actions, time windows, and instructions per stop.
How it works
Capture the order
Create an order manually, receive it through the customer portal, or let an integration or EDI file create it for you. Customer, incoterms, references and documents are captured on one guided form.
Describe the loads
Add one or more loads to the order, each with its goods lines, weights, load meters, cargo attributes such as temperature-controlled or high value, and any attached paperwork.
Define the stops
Set loading and unloading actions with addresses, date and time windows, reference or pin codes and per-stop instructions. Saved locations fill in dock details and opening hours automatically.
Quote and accept
From the same detail screen you can decline the request, send a priced quote, or accept it straight into planning. Pricing rules pre-fill the numbers so quoting takes seconds, not phone calls.
Plan and execute
Accepted consignments appear in the planning backlog, ready for the Plan Board or the optimiser. From there every status change, document and message stays attached to the order.
Close the loop
Proof of delivery, the CMR and the final costs land back on the order, which then feeds invoicing. The order record is the audit trail from request to payment.
Why the order record is the backbone of a TMS
Most operational chaos in transport traces back to the same root cause: information about one shipment scattered across emails, spreadsheets, WhatsApp threads and someone's memory. When the customer calls to ask where their goods are, the answer requires three systems and two colleagues. Transportial's answer is structural: one authoritative order record that everything else — trips, documents, messages, prices, invoices — hangs off.
That design changes how disputes and handovers work. Because every status change, document upload and communication is attached to the order, anyone in the office can pick up any shipment cold and see its full history. A late delivery claim is answered with the recorded time windows, the driver's completed actions and the signed proof of delivery, not with reconstruction work.
OTM5: what an open standard buys you
Transportial structures orders on OTM5, the Open Trip Model — the open standard for logistics data exchange developed for the European market. Instead of a proprietary format that only your TMS understands, your orders, consignments and stops follow a published model that shippers, carriers, and software vendors across the chain can read and write.
In practice this is what makes integrations cheap. When a customer's ERP sends orders in a known structure, or a subcontractor's system needs trip data back, the mapping work shrinks from a custom project to configuration. It also protects you from lock-in: data that follows an open standard leaves the platform in a form other systems understand.
Consignments that survive contact with reality
Plans change after the order is booked: a full load becomes two partials, two small orders combine onto one truck, a delivery moves to tomorrow. Rigid systems force workarounds — duplicate orders, notes fields, phone calls. Transportial models this directly: a consignment can be split across multiple trips, and multiple consignments can be combined onto one trip, while each keeps its own status, references and paperwork.
Statuses stay granular through all of it. Each consignment moves through accepted, planned, in transit, delivered or cancelled independently, so a partially delivered order shows exactly which part is where. Customers watching their tracking link see the truth per consignment, not an average across the order.
Technical details
Orders are structured according to the OTM5 standard. The REST API exposes full CRUD operations on transport orders, consignments, and stops, including real-time status webhooks.
Frequently asked questions
Can customers submit transport orders themselves?
Yes. Customers can submit requests through the customer portal or an embedded website widget, and integrations or EDI files can create orders automatically. Requests arrive as orders you can accept, decline or quote — no re-typing from emails.
What is the OTM5 standard and why does it matter?
OTM5 (Open Trip Model) is the open European standard for exchanging transport data. Because Transportial structures orders on it, connecting ERPs, shippers and partner systems requires mapping to a published model rather than reverse-engineering a proprietary one, which makes integrations faster and cheaper.
Can one order be delivered across multiple trips?
Yes. A consignment can be split across multiple trips, and several consignments can be combined onto a single trip. Each consignment keeps its own status, so partial deliveries stay visible and trackable.
Is the CMR generated automatically?
Yes. The CMR consignment note is generated from the order data — sender, consignee, goods, weights and references — ready to print or share. Any other document type can be generated from templates in the same way.
How do customers track their shipment?
Every shipment can be shared through a secure public tracking link showing live progress — no customer account or login required. Customers with portal access additionally see all their orders, quotes and invoices in one place.
Can I attach documents and photos to an order?
Yes. Photos, signatures, customs paperwork and any other file can be attached to the order, its loads, or individual stops. Documents captured by the driver in the OpenMove app attach themselves to the right order automatically.
View all features
Transport Order ManagementInteractive Plan BoardAI-Powered Trip OptimisationFleet & Resource Management3D Load PlanningOpenMove Driver AppReal-Time Vehicle TrackingMulti-Modal RoutingPricing EngineInvoicing & Financial ManagementMessage AutomationsDocument Management & GenerationIntegrated Email InboxIn-App ChatCustomer & Business PortalIntegration FrameworkReporting & InsightsMulti-Tenancy & White-LabelSecurity & Access Control
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