Notifications in OpenMove

Transportial sends you notifications about your work, for example when a trip is offered to you. You find them in the Notifications tab, the bell icon at the left of the bar at the bottom of the screen.

Read your notifications

1. Tap the bell icon at the bottom of the screen.
2. Read the list. Each notification shows a title, a short text and the date.
3. Pull the list down to refresh it.
4. Scroll down to load older notifications.

If the tab shows No notifications found, you have no notifications yet.

Live updates while the app is open

While OpenMove is open and connected, it updates itself without a refresh:

• New trips your planner assigns to you appear in the Trips tab.
• Changes to a trip, such as new or moved stops, appear on the open trip.
• New trip offers appear under New trip offers, and disappear when they are taken or expire.
• New chat messages appear in the Chats tab.

Notification permission on Android

On Android, OpenMove shows the phone notification Sharing your location while it shares your position with your planner. On Android 13 and later, apps need your permission to show notifications, so OpenMove asks for it once, just before it starts sharing your location for the first time.

• Tap Allow to see the notification whenever your location is shared.
• If you refuse, your location is still shared during your trips. You only miss the notification that tells you so.

OpenMove does not ask again. To switch the notification on later:

1. Open your phone's Settings.
2. Open the list of apps and choose OpenMove.
3. Open Notifications and allow them.

On iPhone, OpenMove shows no notification while it shares your location. See Share your location.

If the app does not update

1. Check that your phone has mobile data or Wi-Fi.
2. Pull down the list on the Trips or Notifications tab to refresh it.
3. Close OpenMove completely and open it again to reconnect.
4. If trips are still missing, ask your planner to check that they are assigned to you.