Add documents to a transport order

Keep every file that belongs to a transport order with the order itself: the customer's order, instructions, delivery notes, photos or customs papers. Documents added by drivers at a stop also show up on the order.

Add documents while you create or edit the order

1. Open the order form (new order or Update order).
2. Go to Documents.
3. Drag files onto Drop file (s) here or click to upload, or click the area to choose files.
4. Wait until each file shows Uploaded.
5. Click Save.

Consignments have their own Documents section in the consignment form, for files that belong to one shipment only.

Add documents to an existing order

1. Open the transport order.
2. Click the Documents tab.
3. Drag one or more files onto the list. The text Drop here appears while you drag.
4. Wait until the files appear in the list. They are saved on the order straight away.

The Documents tab lists the documents of the order and of its stops, for example proof-of-delivery photos made in OpenMove.

View, edit and remove documents

• On the Transport order tab, click a document thumbnail to open it in the file viewer.
• In the Documents tab, click a row to open the document with a preview and its details.
• Choose Edit in the row actions to change the Name, Description, Valid until date and Public (visible to customers).
• Choose Remove and confirm in Remove Document to delete a document.

Verify a document

1. Open the document from the Documents tab.
2. Open the Verification dropdown at the top.
3. Choose Verify. A tick appears next to the document name. Choose Invalidate to undo it.

Share documents with the customer

Documents are visible on the shared order page when Show documents is on in the Sharing window. See Share a transport order and its tracking. All documents of your platform are also listed under Documents.