Getting started

Create an account or accept an invitation

Accept an invitation, request access to a platform, or register a new platform for your company and accept the terms and conditions.

Updated 4 October 2026

There are three ways to get a Transportial account. Most people are invited by a colleague. You can also ask for access to an existing platform, or register a brand-new platform for your company.

Accept an invitation

When an administrator invites you, you receive an e-mail titled You've been invited to followed by the platform name.

  1. Open the invitation e-mail and click Get access now. If the button does not work, copy the link below Or try this link: into your browser.
  2. On the New password page, enter a password of at least 6 characters in Password.
  3. Enter the same password in Repeat password.
  4. Click Reset. You are taken to the login page.
  5. Log in with your e-mail address and new password. See Log in and keep your account secure.

Did not receive the invitation? Check your spam folder, then ask your administrator to send it again.

Request access to a platform

Some platforms let people ask for an account themselves. The login page then shows a link Request access to followed by the platform name.

  1. On the login page, click Request access to …
  2. Fill in First Name, Last name, E-mail and Username.
  3. Choose a password and enter it again in Repeat password.
  4. Tick the box to agree with the Terms and Conditions and complete the reCAPTCHA check.
  5. Click Request access. You see Request submitted.

An administrator of the platform reviews your request. You cannot log in until it is approved. You receive an e-mail once a decision has been made.

Register a new platform for your company

If your company does not use Transportial yet, and the login page shows Create a new platform, you can register one. You become its administrator.

  1. On the login page, click Create a new platform.
  2. Fill in First Name, Last name, Username, E-mail and Telephone number.
  3. Enter your Company Name.
  4. Choose a password and repeat it. Both entries must match.
  5. Tick I agree with the Terms and Conditions and complete the reCAPTCHA check.
  6. Click Create Account. A welcome page tells you a confirmation link has been sent.
  7. Open the e-mail and click Confirm your email. You are taken to the login page.

Software developers who want to build on Transportial can use Register as a developer? Click here. on the registration page instead.

Accept the terms and conditions

The first time the owner of a new platform logs in, Transportial shows Welcome to your platform. The terms and conditions apply to the whole company, so you accept them on its behalf.

  1. Click Read the terms & conditions to open and read them.
  2. Tick I have read and accept the terms & conditions (it may add "on behalf of" your company).
  3. Click Accept & continue.
  4. If you are asked to Add a payment method, enter your card details. When this step is optional you can click Skip for now and add it later.

When the terms change later, users who are allowed to accept them on behalf of the company see Our terms have been updated after logging in and accept the new version in the same way. Other users are not interrupted.

Next steps

New platform administrators are taken to the setup wizard once. See Set up your platform with the setup wizard. Everyone else can continue with Find your way around the interface.

Still need help?

Our support team is happy to answer any question about Transportial.