Product
Integrated Email Inbox
Manage logistics email without leaving Transportial, with automatic linking to transport orders and customers.
M365
OAuth2 supported
IMAP
Universal inbox
Link
To any order
Auto
Combined with automations
Logistics runs on email. Transportial brings that email into the platform so you can manage it in context, linking threads to specific orders, customers, and businesses, without constantly switching between your email client and your TMS.
Key highlights
- Connect any email account: Connect via standard SMTP/IMAP for any provider, or via Microsoft 365 OAuth2 for seamless integration with Exchange and Outlook.
- Unified inbox: Manage all incoming and outgoing logistics email in a single inbox inside Transportial. Filter and search by customer, transport order, or keyword.
- Link emails to operations: Assign any email thread to a specific transport order, customer, or business. Context is preserved; whoever picks up the conversation sees the full history.
- Integrated with automations: Outgoing emails sent by the Message Automation engine appear alongside manually written emails in the same thread.
- Multiple accounts: Connect multiple email addresses, e.g. operations@company.com and invoices@company.com, and route them to different teams within the platform.
How it works
Connect your mailboxes
Connect any account via SMTP/IMAP, or Microsoft 365 via OAuth2 for Exchange and Outlook. Multiple addresses, such as operations@ and invoices@, can run side by side.
Work from one inbox
Incoming and outgoing logistics email is managed inside Transportial, filterable and searchable by customer, order or keyword, and routable to different teams.
Link threads to operations
Assign any thread to a transport order, customer or business. Whoever opens the order later sees the full correspondence next to the operational data.
Automations use the same accounts
Emails sent by message automations go out through the same connected accounts and appear in the same threads as manual mail, so the customer sees one coherent conversation.
Technical details
IMAP connections are managed by the Worker node with configurable polling intervals. Microsoft 365 connections use the Microsoft Graph API with OAuth2 token refresh. All email content is stored encrypted at rest.
Frequently asked questions
Which email providers can I connect?
Any provider that supports standard SMTP and IMAP, and Microsoft 365 via OAuth2 for a native Exchange and Outlook integration. No IT project is required to connect an account.
Can multiple team members work the same inbox?
Yes. Connected inboxes are shared within the platform, so operations or finance teams work from one queue instead of personal mailboxes, and threads can be linked to the orders they concern.
Is my email content secure?
Email content is stored encrypted at rest, and Microsoft 365 connections use OAuth2 tokens rather than stored passwords. Access follows the same role and permission model as the rest of Transportial.
Do automated emails come from my own address?
Yes. Message automations send through your connected accounts, so customers see your address and their replies arrive in the shared inbox, threaded with the original message.
View all features
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Ready to put this to work?
Start free with full platform access, or talk to our team about your specific operation.